Respecting and Safeguarding Your Information
This Privacy Policy outlines how Trade TechTools collects, uses, shares, and protects personal information in accordance with POPIA and applicable regulations.
1. Information Collection
We collect personal information during consultations, onboarding, support interactions, and platform usage. This includes contact details, organisational information, and usage analytics.
2. Use of Information
Information is used to deliver services, authenticate users, provide support, enhance platform functionality, and communicate service updates.
3. Data Sharing
We do not sell personal information. We share data with trusted partners only when required for service delivery, regulatory compliance, or legal obligations.
4. Data Security
We implement technical and organisational safeguards including encryption, access controls, monitoring, and employee training to protect personal information.
5. User Rights
Individuals may request access, correction, or deletion of personal information, subject to legal limitations. Requests can be submitted via our contact channels.
6. Cookies
We use cookies and similar technologies to analyse platform usage and improve user experience. Details are available in our Cookies Policy.
7. International Transfers
Should data be transferred outside South Africa, we ensure adequate safeguards consistent with POPIA requirements.
8. Data Retention
Personal information is retained for as long as necessary to provide services, meet legal obligations, and maintain records, after which it is securely deleted.
9. Policy Updates
We may update this Privacy Policy to reflect changes in regulations or services. Updates will be communicated through platform notices or email.
10. Contact
Privacy queries can be directed to Trade TechTools, 123 Innovation Drive, Sandton, Johannesburg, 2196, South Africa, or via our contact page.
11. Consent
By using our services, you consent to the collection and use of personal information as described in this Policy.